People Operations Specialist

About this role

People & HR owns everything about employment here — structure, compensation, performance, employee relations and the culture the company actually has.

Own the mechanics of employment: onboarding, records, benefits administration and the systems holding all of it.

We sell hiring software, so how we treat our own people is the product demonstration. That is also why compensation bands are published and why candidate experience is held to a standard we would show a customer.

Primary responsibilities

• Run the operational people processes and make them work reliably
• Own onboarding so a new joiner has what they need on day one, at every site
• Manage the HRIS data and its accuracy, since everything downstream depends on it
• Handle documentation, letters and verification requests
• Improve the processes that generate the most queries

Skills required

Day to day this role works with Onboarding, HRIS and Process.

• Three or more years in people operations
• Two or more years in people operations or HR administration
• Onboarding that works on day one, at every site
• HRIS data accuracy, since everything downstream depends on it
• Documentation, letters and verification requests
• Improving the processes that generate the most queries

Preferred

None of these are required. They are the things that would help, and a strong application is regularly missing all of them.