Marketplace Product Manager

About this role

Marketplace builds the buyer-seller platform: discovery, quoting, negotiation, orders, and the verification that lets two strangers in different countries transact at all.

Own the buyer-seller platform: discovery, quoting, negotiation, order and the trust mechanisms that let two strangers in different countries transact. Two-sided, so every change helps one side and costs the other.

Two-sided, so nearly every change helps one side at the other's expense and the judgement is in that trade. Trust is the actual product — business verification, ownership checks, document authenticity, and catching a seller who was shut down under another name.

Primary responsibilities

• Own the buyer-seller platform — discovery, quoting, negotiation and orders
• Make the two-sided trade-offs explicitly, since nearly every change helps one side at the other's expense
• Build the trust mechanisms that let two strangers in different countries transact at all
• Own the marketplace metrics that matter: match rate, quote-to-order conversion and repeat transaction
• Work with trust, operations and engineering as one group rather than three that file tickets at each other

Skills required

Day to day this role works with Analytics, Strategy, Marketplace Product and Two-Sided Markets.

• Five or more years of marketplace or B2B platform product
• Have worked on liquidity and matching, not only features
• Four or more years in product management on a marketplace or two-sided product
• Making two-sided trade-offs explicitly, since nearly every change helps one side at the other's expense
• Building trust mechanisms that let strangers in different countries transact